ZDC Fashion wants you to be completely satisfied with your purchase. If for any reason you are not satisfied, we're here to help. Our Returns & Exchange Policy is designed to ensure you have a pleasant shopping experience with us.
All items sold by ZDC Fashion are brand new and in perfect condition. We take great pride in the quality of our products and packaging.
You may return most new, unopened items sold and fulfilled by ZDC Fashion within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you wish to exchange an item for the same item, please contact us within 15 days of delivery. Items must be in new, unused condition with all original packaging.
Certain types of items cannot be returned, like:
We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at support@zdc.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@zdc.com and send your item to: ZDC Fashion Returns, 123 Fashion Street, Delhi, India 110001.
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: ZDC Fashion Returns, 123 Fashion Street, Delhi, India 110001.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over ₹75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
If you have any questions about our Returns & Exchange Policy, please contact us at support@zdcfashion.com or call us at +91 7073551862.
